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Welcome to RSB Multishop! By accessing and using our online store, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website. If you do not agree with these terms, please do not use our site.

1. General Terms

1.1 Acceptance of Terms By accessing and using RSB Multishop, you agree to these Terms & Conditions and our Privacy Policy. These terms apply to all visitors, users, and others who access or use our service.

1.2 Changes to Terms We reserve the right to modify or replace these Terms & Conditions at any time. We will notify you of any changes by posting the new terms on this page. Your continued use of the site after any changes constitute acceptance of the new terms.

2. Account Registration

2.1 Account Creation To use certain features of our site, you may be required to create an account. You must provide accurate and complete information and keep your account information updated.

2.2 Account Security You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer or device. You agree to accept responsibility for all activities that occur under your account or password.

2.3 Account Termination We reserve the right to terminate accounts, refuse service, or cancel orders at our discretion, including, without limitation, if we believe that customer conduct violates applicable law or is harmful to our interests.

3. Products and Orders

3.1 Product Descriptions We strive to provide accurate descriptions of our products. However, we do not warrant that the descriptions are complete, current, or error-free. If a product offered by us is not as described, your sole remedy is to return it in unused condition.

3.2 Pricing Prices for our products are subject to change without notice. We reserve the right to modify or discontinue products without notice at any time. We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the product.

3.3 Order Acceptance Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your order to accept or decline your order for any reason.

3.4 Payment You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and payment method details, so that we can complete your transactions and contact you as needed.

4. Shipping and Delivery

4.1 Shipping Policy We will ship products in accordance with our shipping policies, which are subject to change without notice. Shipping times are estimates and not guaranteed.

4.2 Risk of Loss All items purchased from our store are made pursuant to a shipment contract. The risk of loss and title for such items pass to you upon our delivery to the carrier.

5. Returns and Refunds

5.1 Return Policy We accept returns of products in accordance with our return policy. To be eligible for a return, your item must be unused and in the same condition that you received it.

5.2 Refunds Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and we will contact you for the refund payment method.

6. Intellectual Property

6.1 Ownership The content on our website, including but not limited to text, graphics, logos, images, and software, is the property of RSB Multishop or its content suppliers and is protected by copyright, trademark, and other laws.

6.2 Use of Content You may not reproduce, distribute, modify, create derivative works from, or otherwise exploit any content from our site without our express written permission.

7. Limitation of Liability

7.1 Disclaimer of Warranties Your use of our site is at your sole risk. Our site and products are provided on an “as is” and “as available” basis without warranties of any kind, either express or implied.

7.2 Limitation of Liability In no event shall RSB Multishop, its directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of our site or products.

8. Governing Law

These Terms & Conditions and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of Sri Lanka.

9. Contact Information

If you have any questions about these Terms & Conditions, please contact us at:

RSB Multishop
No 15/B, Pagoda Road, 
Nugegoda

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